Hotel Digital Lab

Organised by

In collaboration with

  • Partner HDL: ideas
  • Partner HDL: the-hotel-network
  • Partner HDL: trustyou
  • Partner HDL: paypal-asia

Hotel online distribution: What really sells rooms today?

Get inspired. Get Expertise.
In a half day, the Hotel Digital Lab conference concentrates a wealth of information for hoteliers who want to maximise their online sales around the theme: “Hotel online distribution: what really sells rooms today?” Along with D-EDGE, expert partners will share their tips and help you decipher which trends are really impacting our industry and what can effectively work for your hotel.



Welcome Coffee & Registration



Dynamic Pricing, Book on Google, Voice Search : How it will increasingly impact your online business?

In recent months you have probably already made the distinction between techniques that work well to bring more direct traffic to your site from the less efficient one. Bad news: you need to review your analysis! Indeed, whether it is new technologies, new standards or new business practices imposed by the major players in our industry, the recipes to attract traffic have evolved enormously. Find out what these new practices are and their respective impacts and how your hotel can adapt.


We’re Smarter Together

Driving revenue and profitability through the sales marketing and revenue matrix


Is your website really UX and conversion oriented?

Our expert will guide you in the critical analysis of several practical cases. At the end of this session, you will be able to quickly identify what could and should be improved on your website to drive more direct bookings.


Predictive Personalisation: How machine learning & predictive analytics are revolutionising direct bookings

All hoteliers should be excited about Predictive Personalisation because it transforms traditional thinking by adding the user into the revenue management equation. After all, every guest is different - so why would you show the same price to everyone? In this session, we will be exploring how hotel brands can effectively leverage machine learning techniques to improve the website user experience and increase hotel revenue simultaneously.


Improving sales conversion through Payment options

Payments options around the world and how providing the right payment options can boost up sales conversion.


The Value of Cross-Channel Communication

How Hotels Can Use Text and Voice Messaging to Increase Guest Satisfaction and Improve ROI



Cocktail & Networking Session

6.00pm Event Ends


TMS Luxury Hotel Da Nang

292 Vo Nguyen Giap Street,
My An Ward, Ngu Hanh Son District,
Da Nang City, Vietnam

Tel: +84 236 3755 999 Official site: Official site  |  How to get there?


Jessie Tong

Country Manager - Vietnam & Cambodia
D-EDGE Hospitality Solutions
+84 90 7562 558

Hailey Le

Director of Account Management - Vietnam & Cambodia
D-EDGE Hospitality Solutions
+84 0 938 297 920

Contact a speaker