After holding positions as Marketing Director for Hotel Plaza and Director of Sales and Marketing for Laguna Palace Hotel, both synonymous with the best in Venetian hotels, Francis-Louis Passerini started his own Internet service company in 2002. In this role, he quickly partnered with FASTBOOKING by becoming the company’s sales representative in Italy before advancing to the role of Director of FASTBOOKING’s Italian subsidiary in 2005. In May 2014, Francis began directing the region of Southern Europe, Middle East and Africa. He is based in Venice. Francis is a graduate of the University of Bologne.
Julien Touraine is Head of Global Sales at Availpro. His mission is to put technology at the heart of hotels and help them drive revenue in a data-driven world. Online Executive with over 15 years of experience in software and travel industry, his areas of expertise include leading multi-national team and cross department team, business development, strategic partnerships, strategy & sales. Over his career, Julien has gained significant experiences in launching a new brand on a new market (Rates To Go), developing sales and businesses (Availpro, Orbitz and Booking.com), and developing strategic partnerships and streamlining process operations (Availpro). With a 360° vision on the hotel environment, his knowledge helps hoteliers define the best digital strategy for growth.
Passionate about improving online travel Charlie launched Triptease in 2013 to help hotels deliver a better digital experience and increase direct bookings. Triptease pioneered the Direct Booking movement and quickly gained a reputation for its first product Price Check. In 2015 the firm was awarded Innovation of the Year at PhocusWright Europe and Charlie was named in HSMAI’s list of 25 Extraordinary Minds in Hospitality Sales & Marketing.
Tamer Baker recently joined TrustYou last year, the world’s largest guest feedback platform, as Director of Enterprise Sales UK, Ireland, and Nordics. Tamer is responsible for all hotel chains in enterprise level in these regions. His goal is to introduce and educate hoteliers about the TrustYou platform with the idea of helping them save time, operate smoother with a dynamic progress and gain more revenue! Prior he worked for Tripadvisor as Business Development Lead. He oversaw the EMEA regions to create new business for leading software solutions such as Solarwinds, Redhat, Acronis, Novell for CMS Distribution. He has led his UK team for the hotel investigation project globally by TripAdvisor, where investigators visited the hotels agreed or undercover to shoot photos of the hotels in detail and interviewed the GMs. Tamer has an extensive experience in hospitality and knows the different requirements and needs of hotel chains in great detail, as he held different management positions in various hotels
Céline Chaussegros est directrice des ventes régionales EMEA pour Sojern, basée à Paris, aidant les hôteliers à générer davantage de réservations directes. Avec plus de 15 ans d'expérience dans le domaine du voyage en ligne et de la distribution hôtelière elle peut compter sur un nombre de soutiens hôteliers inégalé. Son parcours professionnel comprend des missions de développement commercial chez Hotels.com, Opodo et, plus récemment, Orbitz, où elle a géré les comptes stratégiques et chaînes hôtelières en EMEA.
As Director of Marketing, International at Cendyn, Nicki oversees all marketing and communications efforts for the EMEA and APAC regions. With over 11 years’ experience in the public relations and marketing fields, Nicola has refined her marketing expertise in the hospitality technology industry over the past five years. In her role at Cendyn, she works alongside the growing international team to strengthen Cendyn’s growth and position in key markets. Prior to her time at Cendyn, she managed accounts at global public relations agencies Weber Shandwick and Cohn & Wolfe. Following her time there, she led marketing efforts for hotel customer relationship management (CRM) platform Guestfolio, until its acquisition by Cendyn in 2016.
Global Marketing & Communication Director