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Hotel Digital Lab

Organised by

In collaboration with:

  • Partner FDL: ideas
  • Partner FDL: trustyou
  • Partner FDL: triptease

Increase Profit in a Digital and Data-Driven World

Dedicated to hoteliers and spearheaded by industry leaders, the conference covered the re-conceptualisation of the booking sequence. From Acquisition to Conversion and finally Retention.
Re-think and build the capacity to change with turnkey solutions that would shape the fundamentals of distributions and conversion.
Download the event report with key points from the presentations.

Agenda

1:30pm

Welcome Coffee & Registration

2:00pm

2:15pm

Uncover Traffic Acquisition techniques. Trigger the right action to increase your ROI

Attain a full understanding of how Metasearch works and the triggers you can use to increase the bookings on your hotel website significantly. Perceive what ROI to expect! You will also receive a vision on the emerging techniques of Digital Marketing for hoteliers that can be adopted to gain some competitive edge.  
A highly informative presentation with takeaways that will be helpful whether your digital marketing is operated in-house or by an agency. 

2:30pm

How to increase Revenue and Bookings through Review Marketing

From the initial booking until the guest checks out, guest feedback impacts a guest’s decisions from start to finish. Today, hotels need not only to analyse, but also collect, manage, and market their online reviews to stay competitive and increase their revenue as well as bookings. Discover what hotel marketing or hotel operations strategy is right for you, and how can you make sure it’s successful.

2:45pm

Using Technology to Drive Direct Profits

Innovation is a critical part of hospitality that impacts revenue, profitability and the guest experience. Discover some of the new developments in technology that are shaping our industry today.

3:00pm

The Magic Formula for Conversion

The conversion rate is a real challenge for hoteliers. But there is no magic to it, just techniques!
The presentation will reveal the ingredients used to improve conversion with the illustration of concrete examples and upcoming trends. It will touch on user experience for the new website and the additional features to consider for websites today.

3:15pm

Consistent Messaging

Tailored messaging greatly improves conversion rates. 
Learn how to give campaigns a further boost by co-ordinating messaging between your CRM and website. 

3:30pm

3:45pm

4:00pm

Cocktail & Networking Session

05:00pm Event Ends

Venue

Caesar Metro Taipei

3rd Floor, Ballroom Ⅱ
167, Bangka Blvd. Wanhua District, Taipei, Taiwan

Tel: +886 2 2306 6777 Official site: Official site  |  How to get there?

Contact

Wong Yin Yin

Marketing & Communication Director, Asia
FASTBOOKING

yywong@fastbooking.net
+65 6223 2730

Brenda Yu

Country Manager, Taiwan
FASTBOOKING

byu@fastbooking.net
+886 931 061 484